Privacy Policy

Privacy Policy

Recognizing that the accurate and sincere handling of personal information is a company's social responsibility, Metro Ad Agency Co., Ltd observes all the laws, regulations and standards relating to the protection of personal information, has established our own personal information protection policy (this Privacy Policy) and implements this in order to achieve the appropriate management and protection of personal information.

Personal information protection policy

Metro Ad Agency Co., Ltd (hereinafter "our company"), recognizing the importance of our clients' personal information (information relating to an individual by which the said individual can be identified), has established the following personal information protection policy and do our best to protect our clients' personal information.

Observance of laws and regulations relating to personal information
1.Our company observes all laws, regulations, guidelines, etc. relating to the protection of personal information.
Responsibility of a business operator that handles personal information
2.Our company obtains the personal information of our clients within the appropriate scope and informs the client of the intended purpose of use, whether or not the said personal data will be provided to a third party and, if so, which specific personal data items, etc. will be provided.
3.Our company will only use our clients' personal information within the scope of the intended purpose of use expressed to the client in advance.
If it becomes necessary to use clients' personal information beyond the scope necessary to achieve the purpose expressed at the time such information was obtained, the client will be notified of such a situation.
4.When providing personal data owned by our company to a third party, either in whole or in part, or outsourcing the processing of such information to a third party, we will be cautious in our selection of the third party and endeavor to provide the necessary supervision to ensure that the third party achieves appropriate management of personal information at a level equivalent to that of our company.
5. If a client requests that personal information in our possession be disclosed, amended, deleted, etc. we will respond to such requests within the reasonable period and scope in accordance with the relevant laws and regulations.
Reinforcement of safety management measures relating to personal information
6. Our company endeavors to achieve the appropriate management of personal information by allocating a person in charge at each division that handles personal information.
7.Regarding the management of client personal information, our company has established the necessary framework to maintain company regulations and rules and implements safety countermeasures.
Ongoing improvement
8.Our company reviews our handling of personal information on an ongoing basis and endeavors to make improvements.

Contact for inquiries relating to personal information

To request disclosure, amendment or suspension of use of client personal information, or to file a complaint, please contact us via post at the below address.

Client Personal Information Response Desk, General Affairs Dept. General Affairs Bureau
Metro Ad Agency Co., Ltd
NBF Toranomon Building 4F, 1-6-21, Nishi-shimbashi, Minato-ku, Tokyo 105-0003

* Please understand that we cannot respond to inquiries over the phone or in person.

Name and place to file complaints of the Accredited Personal Information Protection Groups which Metro Ad Agency is a member of.

Currently, Metro Ad Agency is not a member of any Accredited Personal Information Protection Groups.